Hotel Security Career - Tales From the Field

For those of you thinking of taking up a career inhow the guard keeps THOSE THREE from
security work, here's a little slice of life from myfighting!" Quite a few of my calls were for
own experience:breaking up fights, especially when alcohol was
I worked security jobs as my first career out ofinvolved.
high school. This enabled me to work my wayIf I successfully got the pool and courtyard
through higher education and keep an incomedumped out and the banquets to a peaceful
stream coming. Security work is normally theconclusion, then it was time to watch the bar at
best choice for that kind of situation; you certainlythe restaurant close at 2AM. The barkeep needed
don't want menial labor, it pays better than mostme on hand in case anybody got rowdy. They
entry-level unskilled jobs, and if you get the rightmight get rowdy if we had to call a cab for them
post you can bring your homework with you.to go home when they'd rather not leave the car
Most security supervisors won't care if you bringbehind, but usually things went smoothly and I
books and homework with you - at least theyhardly even found people passed out in the
know you aren't going to sleep on the job!bushes.
But the post that sticks out in my memory asThen the actual business of patrolling the hotel
not being the one you can bring homework tothrough the night began. If I was lucky, we had a
was the hotel post. I pulled this stint for thepretty sedate group of guests whose primary
better part of a year, before they rotated memotivation was to actually sleep at night. If not, I
out to a more sedate position. The hotel wasmight deal with noisy guests that everybody
known throughout the security company as theircomplained about, rooms full of kids jumping out
"action post". Boy, was it ever!their third story window to bound on the chain link
First off, it was only two blocks from Disneylandenclosed yard below, unrequited lovers and the
in California, so we had guests year-round. Next, itdisputes they dragged out into the lobby, and the
had a formal restaurant attached, which had beenoccasional college kegger. Quite a few times, we
one of the more happening spots in the metrohad drug dealers, who would send one person to
Orange County area until the current owners ofbook a room, then pull around back, unload their
the chain bought it out. Now the restaurant wasproduct, and do business for the city all night.
more of a sports bar and grill. Next, we hadThey were a little hard to miss with people
banquet/ball rooms, which were bookedcoming and going all night and the lobby
throughout the year for conventions, receptions,switchboard showing a phone call every second at
group events, and just about everything from3AM.
high school proms to weddings. Now on top ofAt about 5:30AM the checkouts began. These
that, add 1000 rooms in three buildings, plus a poolwere people eager to get out and catch their
and jacuzzi.flight out of town, back home, or to the next
There was never a quiet moment. My first dutystop. This little flurry of activity would be dealt
on arriving on the graveyard shift was to closewith by the desk staff, and I primarily helped by
the pool at 10 PM. The pool was usually full ofkeeping out of the way... and rounding up the last
some group like three busloads of tourists whoof the night's action. By the way, the hotel staff
just got here half an hour ago from Arizonawas always around, so I had plenty of "back-up",
(summer) or Minnesota (winter) and were justand in fact at least as far as my co-workers
getting a full-scale party going, when out comeswere concerned, they were wonderful people.
the guard to kick them all out and lock it up. If II was actually on a first-name basis with the city
was running for a popularity contest, that blewpolice, so often did I have to call them to deal
my chances right there, and the night was justwith the more troublesome guests. In the course
starting. Diplomatically convincing 50 people toof my time there, I busted five dope rings, foiled
abandon the pool was an exercise in crowdtwo attempted burglaries, caught three homeless
control which I won every night. We had to dopeople sneaking onto the property (one of whom
this, because the noise would echo between thewas in the jacuzzi at 3AM in full view of the
buildings and if we didn't close the pool we'd havewindows looking down on the courtyard), busted
500 guests complaining that they couldn't sleep!half a dozen underage drinking parties, and
Then there might be an event or three going oninterrupted countless couples making out in their
in the three banquet rooms. These might be justcar in our expansive, dark, cozy parking lot,
winding down, but the event coordinators seemedwhere I pointed out that maybe what they were
to get a perverse thrill out of creatively bookingdoing wouldn't look so good to families with kids
the different groups in the banquet rooms socoming home from Disneyland.
they'd come out in the hallway and clash. A MuslimNo, this isn't a typical security job at all. Most night
wedding in Banquet room 1, a teen Christianwatch jobs involve a sleepy factory complex
Awana club event in Banquet room 2, and a gothwhere your toughest problem is keeping awake
punk/alternative lifestyle singles dance in Banquetand your most active time is when you run a
3, for instance. I pictured the event coordinatorspunch clock around to make rounds. But this is
cackling and rubbing their hands in glee, "Let's seejust one example to show... how wild it gets!