| A career in hotel and restaurant management | | | | keep records of purchases and pay suppliers. |
| might be for you if you like to make important | | | | They also evaluate the success of new dishes |
| decisions, hire staff and run the day to the day | | | | and remove them from the menu if they are not |
| operations of your business. It might sound like | | | | profitable. Some managers use computer |
| fun stuff but it is hard work. As a manager, you | | | | software to help them with these record-keeping |
| will be the first one to arrive and the last one to | | | | duties. |
| leave. All responsibility will fall on you. The perks of | | | | Almost three-fourths of all food service managers |
| being in hotel and restaurant management | | | | were previously restaurant managers, according |
| business, however, can be great. | | | | to Bureau of Labor Statistics. Most restaurant |
| As a manager, you are responsible for everything | | | | management professionals receive a two- or |
| that goes on in your hotel or restaurant. You | | | | four-year degree in restaurant or food service |
| need to have food orders in on time, make sure | | | | management. |
| guests are accommodated for and ensure that | | | | Nine out of ten restaurant operators raise money |
| your staff respects and listens to you. You must | | | | for charities, or donate food or space. |
| be a great communicator and leader to succeed in | | | | Restaurants fight hunger, support health-related |
| hotel and restaurant management. | | | | causes, mentor youth, and improve their |
| Whether it is a high profile hotel, a glamorous | | | | communities. If you're just starting out or your |
| restaurant or a small deli, a manager must indulge | | | | restaurant wants to increase its philanthropic |
| himself in the business. If one thing goes wrong it | | | | efforts, you may donate money to support a |
| falls on the manager's shoulders. The service | | | | children's hospital, United Way, local non-profit, |
| industry is the biggest industry in the United | | | | museum, library, school, zoo, military support |
| States today. It garners more attention and | | | | group or homeless shelter. |
| customers than any other business in the country. | | | | High standards need to be maintained, and health |
| Don't expect this trend to stop. | | | | and hygiene safety regulations need to be met at |
| Small businesses are currently thriving in the U.S. | | | | all times. This includes the quality of raw |
| More and more of these offices are popping up | | | | ingredients and prepared food, food storage, and |
| everywhere. Combine that with the stature of | | | | customer service. The maintenance of equipment, |
| the service industry and a small hotel or | | | | stock and the budget is also controlled by the |
| restaurant can prove to be quite profitable. Being | | | | restaurant/catering manager. |
| involved in hotel and restaurant management is | | | | Many independent hotels, and most hotel chains, |
| becoming a common experience for many people | | | | run management trainee schemes that can lead |
| today. People with little to no experience are | | | | into restaurant or catering management. |
| getting into the business. But those who do the | | | | Fast-food chains, catering companies and large |
| best have a degree specializing in management. | | | | restaurants are also likely to run restaurant |
| It's a great time to become restaurant manager. | | | | management trainee schemes. Some employers |
| The U.S. Department of Labor cites the field of | | | | may take on candidates with A levels, BTEC |
| restaurant management as an emerging industry, | | | | National awards, or Scottish Highers. However, it is |
| and predicts it will continue to do so. As a | | | | more usual for entry requirements to include a |
| restaurant manager, you are responsible for the | | | | foundation degree, BTEC HNC/HND, or degree. |
| day-to-day operations of the restaurant. Not only | | | | Relevant subjects you can study at this level |
| must you have a love of food, you must also | | | | include hospitality management with business, |
| have a background in management. | | | | culinary arts or marketing, and international hotel |
| A restaurant manager needs to ensure food | | | | and restaurant management. |
| deliveries. Manage personnel, and enhance the | | | | The entry requirements for a degree are likely to |
| customer experience. But of course that's also | | | | include five GCSEs (A-C)/S grades (1-3) and a |
| part of the reward - you get to enjoy the | | | | minimum of two A levels/three H grades. For a |
| satisfaction of knowing that a successful | | | | HNC/D or foundation degree, you are likely to |
| restaurant was the result of your service skills. | | | | need four GCSEs (A-C)/S grades (1-3) and one A |
| And not only will you have to fare well with your | | | | level/two H grades. |
| customers, you'll have to fare well with your | | | | An Access to Higher Education qualification may |
| staff. Managers must communicate well with the | | | | also be accepted for entry to certain courses. If |
| employees, motivate the staff, and lead by | | | | experienced in a related field, you may be able to |
| example. | | | | gain recognition of skills through Accredited Prior |
| In restaurants that change their menu items, | | | | Learning (APL). Please check with colleges or |
| manager often select new dishes. They consider | | | | universities for exact entry requirements. |
| what items have been popular in the past, and | | | | There is no maximum age limit to become a |
| what foods on hand must be used. Then they | | | | restaurant or catering manager. |
| analyze recipes to decide costs for food and | | | | Training is usually provided on the job. In addition, |
| labor. Based on this analysis, they assign menu | | | | you can work towards a qualification such as an |
| prices. | | | | NVQ/SVQ Level 3 or BTEC National Certificate in |
| Managers are often responsible for recruiting and | | | | Hospitality Supervision. |
| hiring new kitchen and serving staff. They | | | | If you are a graduate with a degree not related |
| organize and direct worker training programs. In | | | | to hospitality, you can take a one year BA (Hons) |
| addition, they schedule staff work hours and | | | | conversion degree course in Hotel and Catering |
| assign duties. They may also evaluate employee | | | | Management, or Hospitality Management. |
| performance. | | | | Restaurant or catering managers can take a |
| Large restaurants often have bookkeepers. | | | | number of routes into different careers. Hotel |
| However, managers of small facilities often have | | | | management is an option. In a large chain of |
| administrative duties. For example, they keep | | | | hotels or restaurants, it may be possible to |
| records of employee hours and wages. They | | | | progress to regional or area management. |
| prepare payroll and tax report paperwork. They | | | | |